Account changes and other information
How do I sign up and start receiving boosts?
There are three easy steps for Students to start getting boosts.
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1. Create a Boostapal account;
2. Invite Adults to be your Boosters to shop through Boostapal (invite by email, text, phone, or in person); and
3. Remind your Boosters to use Boostapal when they shop. That's it!
Is Boostapal really free?
Yes! There are no hidden costs, fees, or charges. Boostapal is 100% free for both Students and Boosters.
Do I need an account to use Boostapal?
Yes, both Students and Boosters must have an account to use Boostapal. Each need Boostapal accounts so that the two accounts can be linked together.
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Once linked, every time a Booster makes a purchase, the Student receives a boost.
How do I change my Boostapal email address, password, or other account information?
In your account, select the "Edit Profile" link on the left menu bar.
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After making your desired changes enter your current password and select the Update Profile button.
How are my boosts paid?
Your first boost payment from Boostapal must be made by bank check mailed by first class mail to an address in the United States.
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After your first check you can choose to receive your boosts by check, PayPal or gift card. Each time you request a withdrawal you will be asked how you want to receive your payment. To receive your payment by PayPal you must have a PayPal account.
I forgot my password. What should I do?
Simply visit the "Log In" Page, click "Forgot Password" and enter the email address you used when you registered.
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We'll send you a temporary password. Use this password to log in. Remember to visit the "Edit Profile" page to reset your password to one that you can remember. Before clicking the Update Profile button you must enter your current password which is the temporary password that we sent you.
I would like to close my Boostapal account. What should I do?
We hate to see anyone go and hope that you’ll tell us why.
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If you’re sure you’d like to terminate your account, please send an email to [email protected] with the subject “Close My Boostapal Account” and we will remove your account. You may also end a specific Booster/Student relationship by emailing us your request.
Do I have to download anything to use Boostapal?
No. There is nothing to download to use Boostapal.
Will I receive junk mail or spam if I join Boostapal?
No. We will not send you spam or junk mail. Also, we will never share your personal information with anyone.
How secure is the personal information I provide Boostapal?
Our site is tested daily for protection against malicious intrusions.
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We will never share your personal information with anyone. Also, we will never ask for your credit card information.
What are Boostapal Terms of service?
Click the Terms of Service link located at the bottom of every web page.
What is Boostapal’s Privacy Policy?
Click the Privacy Policy link located at the bottom of every web page.
Account inactivity.
We encourage users to actively log in and use Boostapal when they register an account.
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To keep your account active, be sure to log in at least once every 6 months (you can't take advantage of Boostapal if you don't use it!!). Accounts may be permanently removed due to prolonged inactivity and all accumulated boosts will be forfeited and disbursed to the Boostapal Student Community. Please use your account once you sign up!
I made a purchase but it doesn't appear in my account. Why?
Your purchase information will appear in your account as soon as the store gives us notice that your purchase was completed.
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With the exception of travel related purchases we usually receive notice within 4 business days (often we'll get notice within 24 hours). Some stores will not report a purchase until it has shipped out to the customer and most travel merchants report transactions when travel has been completed rather than at the time your reservation is placed.
To speed up the reporting process please use the "Track a Purchase" feature in your account. With just a few pieces of information we can contact the merchant and verify your purchase manually.
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Getting Started -- Students
How do I join Boostapal?
Visit the Log In page and enter your name, email address and choose a password. After you join we will send you a welcome email (check your spam folder if you don't receive it).
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That's it! Now it's time to 1) Invite Adults to be your Boosters to shop through Boostapal for you (invite by email, text, phone, or in person), and 2) Remind your Boosters to use Boostapal when they shop.
If you have questions contact us and we can help you start your account.
Do I need an account to use Boostapal?
Yes, you must create a Boostapal account to invite Boosters and start receiving boosts. It’s fast and easy.
What is a boost?
A boost is a dollar amount given to a Student when a qualifying purchase is made by his Booster at one of the stores in the Boostapal mall.
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Boosts are paid by bank check, Paypal or gift card and are a percentage of the total qualifying sales price excluding shipping, handling and tax.
What’s the catch, I’m a skeptical Student?
You must have at least one Adult (Booster) in your life who wants to see you focus on your education and related activities.
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Adults only have to make one extra click before they do their regular shopping and you will receive a cash boost. It’s free to join. Free to receive your boosts. Free to invite Boosters. Free to tell your friends.
Who is eligible to sign up for a Boostapal Student account?
For Students: To be eligible to join Boostapal.com, you must live in the United States and be at least 13 years old and no older than 25 years old.
I joined Boostapal. Now what do I do?
There are only two things Students need to do on Boostapal to earn boosts: 1) Ask Adults you know to join to become your Boosters and 2) Remind your Boosters to shop at stores in the Boostapal mall.
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Ask Adults to join Boostapal by email, text, telephone, or in person. To send an email invitation log in to your account and click Invite Boosters. Always remember to call or talk to the Adult you invited after you send an invitation to make sure they received it. Also, make sure Adults understand how Boostapal works and how they help you when they shop.
Reminding Boosters to shop is also easy! Boosters sometimes forget to use Boostapal when they shop. Remind them by email (log into your account and click "Contact my Boosters") or even better talk to them in person, by phone, or text. They'll soon remember but it's your job to continue to remind them!
How do I invite an Adult to be my Booster?
Inviting Adults is simple and you can do it in several ways:
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1) Ask Adults by text, telephone, or in person: Just have Adults go to www.Boostapal.com and tell them how it helps you when they shop. When they join they'll enter your email address and they'll be linked to you as your Booster.
2) Invite adults by email: To send an email, visit the Invite Boosters page in your account, type the Adult's email address and click Create Email. Your invitation contains a unique link so that when a Booster clicks it and joins she will be linked to you as your Booster.
Don't Forget:
Always remember to call or talk to the Adult you invited after you send an invitation. Make sure they understand how Boostapal works and how they help you when they shop.
Remind Boosters to shop: Boosters sometimes forget to use Boostapal when they shop. Remind them by email (log into your account and click Contact my Boosters) or even better talk to them in person, by phone, or text. They'll soon remember but it's your job to continue to remind them.
I sent out an invitation but I don’t know if it was received. Can I send it again?
Yes, sometimes email goes to spam so you can resend an invitation. It is very important to call or talk to the Adult you invited after you send an invitation.
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Make sure they understand how Boostapal works and how they can help you every time they shop; and it's FREE! Remember, Adults will be your Booster if they know it's important to you so talk to them!
I received an invitation to join Boostapal from a Booster. What do I do?
Just click the link in the email you received. Once you join or log in you will immediately be linked to your new Booster.
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If there is no link in their email then join Boostapal and give your Booster your email address (the one you used to join Boostapal). Your Booster will add you to their account by entering your email address. Be sure to send out a thank you note to your new Booster. Next, you’ll invite more Boosters and don't forget to remind them to use Boostapal when they shop!
How do I use Facebook and Twitter to send invitations to Adults to become my Booster?
Invite Boosters on Facebook or Twitter by sharing an invitation: Log in to your account and visit the Invite Boosters page.
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At the bottom of the page click on the Facebook or Twitter share button. When you use the share feature a unique link is generated so that when a Booster clicks the link and joins she is linked to you.
How do I tell friends about Boostapal?
It's easy! Visit the Tell a Friend page in your account and send them an email or use the share link at the bottom of the page to post a link to Facebook or Twitter.
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You can also give them a shout out by text, Snapchat or IM.
How much will my boost be after my Booster makes a purchase?
The amount you'll get varies based on the store and the item purchased; typically it will be between 1% and 35% of the amount spent (minus shipping and tax).
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The main thing to remember is that a boost occurs for each purchase, so that although a particular boost may be $1.00 when you multiply that by the number of purchases made by your Boosters the boosts really add up!
Always remind your Boosters to use Boostapal when they shop and thank them for their time and effort when you get a boost. They are doing this for YOU so show them how much you appreciate it.
I have a Booster but haven't received any boosts. Why not?
The most likely reason you aren't receiving boosts is that your Booster is forgetting to use Boostapal when she shops. It's your job to remind them.
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Send Boosters a text or email three times a week until they get used to shopping through Boostapal. Remind your Boosters that if they forget to use Boostapal before their purchase then they’re throwing the money away instead of giving it to you. Of course they want to give it to you!
To make sure a purchase always results in a boost these tips work best:
1) Three times a week remind Boosters by text or email to use Boostapal when they shop; and
2) Ask them to make Boostapal their homepage or save it to their bookmarks.
How do I remove a Booster from my account?
Contact us and we will remove the requested Booster.
Can I contact my Boosters through Boostapal?
Yes, just visit the "Contact My Boosters" page and choose the Booster you would like to contact.
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Getting Started -- Boosters
What is a Booster?
A Booster is someone who cares about a Student enough to make an extra click through Boostapal before making a purchase.
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When a Booster makes a purchase at a store in the Boostapal mall her Student will receive a financial boost equal to a percentage of the total qualifying sales price excluding shipping, handling and tax.
What’s the catch, I’m a skeptical Adult?
You must have at least one Student in your life that you care enough about to make one extra click. Other than that there is no catch.
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You will NEVER pay more for ANY purchases because you clicked through Boostapal. Boostapal is completely free for you and your Student in every way.
So how can we do it? Our partner stores have agreed to pay a boost (referral fee) to your Student when you make a purchase. They share your desire to use your shopping to benefit your Student and they hope that by participating you'll remain loyal to their store.
Do I need an account to use Boostapal?
In order for a specific Student to benefit from your purchases you must have a Boostapal account.
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Once linked, every time a Booster makes a purchase, the Student receives a boost.
How do I join Boostapal?
If you received an invitation from a Student simply click the link in the email, select the Join button on the menu bar and register as a Booster.
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We'll send you a welcome email (check your spam folder if you don't receive it). You'll then be linked to your Student.
If you didn't receive an invitation or didn't click the link in the email then select the Join button on the menu bar and during registration you will be asked to enter your Student's email address. Once you join you'll be linked to your Student.
You can add a Student any time after you join by visiting the Add a Student page in your account.
If you have questions contact us and we can help you start your account.
I’m already a Booster and I want to add another Student. Can I do this?
Absolutely, in fact when you add 5 or more Students you become a Super Booster. The title doesn’t get you anything but we think it’s cool.
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You can add a new Student three ways:
1) If the Student is already a Boostapal member: Log in to your account and click "Add a Student" from the left menu bar and enter the Student’s email address. You will now be linked to your new Student;
2) If your Student is not a Boostapal member: Log in to your account and click Add a Student from the left menu bar. Scroll down to send an email invitation to a Student. When your new Student clicks the link in the email and joins you'll both be linked;
3) Add a link on Facebook or Twitter: Log in to your account and click "Add a Student" from the left menu bar. At the bottom of the page you'll find shareable links for Facebook and Twitter. The link generated is unique to you so that when a Student clicks it and joins or logs in she'll be linked to you as your new Student.
How do I invite family and close friends to be Boosters for my Student(s)?
Simple, send an email invitation by logging in to your account and clicking "Invite Boosters to Help My Teen" from the menu bar on the left.
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You can also use the shareable links to Facebook and Twitter at the bottom of the same page. Once your family member or friend joins or logs in from the email or social media link you provided she will immediately be linked to your Student(s).
I was invited to be a Booster. What do I do next?
When you are invited to be a Booster for a Student simply click on the link in the invitation or enter your Student's email address during registration.
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When you complete your registration you’ll be linked to your Student and she’ll receive a boost from all of your purchases at stores on Boostapal.
How do I tell my friends about Boostapal?
We're glad you like Boostapal enough to refer us to your friends. Simply click the "Tell a Friend" link in the top menu bar to send them an email.
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At the bottom of the page you'll also find buttons for Facebook and Twitter. Use these to share a link to Boostapal.
Do each Student I am boosting share equally?
Yes, each boost will be equally split among all active Students in your account. From time to time you may wish to focus on one Student or prevent another from sharing in your boosts.
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In that case you may make a Student inactive by clicking "Make a Student Inactive" in the left side bar of your account. While in inactive status, the Student will not share in boosts. You may change her back to active status at any time.
How do I temporarily prevent one of my Students from sharing in boosts?
You may wish to prevent a Student from sharing in boosts for a short period of time.
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In that case you may make a Student inactive by clicking "Make a Student Inactive" in the left side bar of your account. You may change her back to active status at any time.
Oops, I added the wrong Student. Can I remove him?
Yes, please email us at [email protected] and include the name and email address of the Student you'd like to remove.
Where can I see my boost history and each of my Students?
Log in and visit your My Account page and you'll see your boost history and each Student that shared in your boosts.
How do I best insure that my Student(s) will receive boosts from my purchases?
We have a team dedicated to making sure that each store properly credits your Student with a boost from your purchase.
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If a boost isn't received from a purchase it is most often because a Booster forgot to first click through the store in the Boostapal mall.
Here are a few tips to help make sure your Students always receive a boost from your purchase:
1) Click through any of the stores found in the Boostapal mall before your purchase. Forgetting to click through Boostapal before a purchase is the number one reason that a purchase doesn’t result in a boost.
2) Make sure that if you leave your store before making a purchase you return to the Boostapal mall and click through the store again before making your purchase. We know it seems strange to have to return to Boostapal but as we tried to explain in the video most of the links on the internet are placed there by advertisers fishing for your "click" and they will override your previous “click” through Boostapal.
3) Make sure cookies are enabled on your computer. Almost all computers are already set up to save cookies. Cookies allow us to track your click to your store. They don't harm your computer but they are needed to make sure your Student(s) get credit for your purchase;
4) Don't use unauthorized promo codes/coupons;
5) Don't add items to your shopping cart before clicking the store in the Boostapal mall. Most stores won't pay a boost for any items that were in a cart before you clicked through from Boostapal; and
6) If any part of your order is adjusted or finalized after communicating with a store's customer service representative by phone, email, or online chat some stores will disallow a boost for the entire order. Canceling the order and reordering after clicking through Boostapal will insure a boost.
Will my Student receive a boost from every purchase I make through the Boostapal mall?
Some stores list certain items and/or purchases that don't result in a boost. A store's "Restrictions" can be found by searching the store in the Boostapal mall and then clicking on the "Restrictions" tab.
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If there is not a "Restrictions" tab then all items at the store are eligible for a boost!
I forgot to click through Boostapal before my purchase. Can my Student(s) still get a boost?
Unfortunately, no. The click is the only way we have to make sure the store tracks your purchase back for your Student(s).
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Forgetting to click through Boostapal before a purchase is the number one reason that a purchase doesn’t result in a boost. Our members tell us that making Boostapal their homepage was the best way they had of remembering to use Boostapal before a purchase. Seeing Boostapal.com on start-up of your computer acts as a constant reminder.
Will my Student be able to view the purchases that I make?
No information related to your purchase such as amount, items purchased, merchant, etc. is released to your Student(s).
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The only information available to your Student is that you shopped and she receive a boost as a result. We wouldn’t want to inadvertently reveal a birthday gift or other private information. We want to make your effort to boost your Student as easy and stress free as possible. If you can think of anything that may help in that regard, please let us know.
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Non-Internet Shopping on Boostapal
What are some non-internet shopping purchases Boosters may use on Boostapal?
There are tons of purchases Boosters can make that are traditionally made offline. Here are just a few:
1. Grocery shopping in store using gift cards purchased at Boostapal partner gift cards stores like Giftcardmall.com;
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2. Shopping at local stores like BestBuy and Banana Republic using gift cards purchased at Boostapal partner gift cards stores like Giftcard.com;
3. Boosters can use Boostapal to buy airline tickets, rental cars, hotel stays, vacation packages and much more;
4. Cell phone plans, service and products at partner stores like AT&T; and
5. Broadband and cable service at partner stores like Verizon.
When will a Student receive a boost when I purchase a gift card from a Boostapal store?
Students will receive a boost when a Booster buys the gift card through a Boostapal partner store such as Giftcertificates.com.
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However, Students do not receive a boost when the gift cards are redeemed.
Can you give an example of how a Booster can make an in-store or over the telephone purchase?
Sure! Let's say a Booster likes to shop at their local shopping mall. Your Booster would buy a gift card for their favorite store (i.e. the Gap) through a Boostapal partner gift card store like Giftcards.com.
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When your Booster is ready to shop at the Gap, she simply uses the gift card instead of a credit card or cash! The great thing is Student's get a boost immediately after the gift card is purchased!
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